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It is A MUST to contact us within 5 days of receipt of your purchase before returning the item(s). Return without our approval will not be processed. Returns must occur within 5 calendar days from the date the product was received. Items must be returned in original packing and condition We reject all USED/ OPENED items for return. Unfortunately, Fragrance World cannot exchange or refund if the customer is not happy with the scent of the fragrance or any personal taste issues associated with the purchases. Shipping & handling cost is non-refundable for undelivered, unclaimed, returned and refused packages. Returns are refunded through PAYPAL or Bank Deposit ONLY. If you have any questions please do not hesitate to contact us at customerservice@fragranceworld.com.au |
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